Payment failures don't always mean the customer can't pay. Sometimes the issue is the processor, the connection, or a temporary problem in the payment infrastructure. Direkta Fallbacks can automatically identify eligible failed transactions and route them through an alternative payment processor, creating another opportunity for successful authorization.

A payment recovery strategy should not create additional friction for your customers. When 3D Secure authentication is supported within the payment flow, authentication data can be carried into the subsequent authorization attempt, helping avoid unnecessary repeated authentication. The goal is simple: recover the payment without making the customer start over.

Payment recovery should never be a black box. Direkta gives payment teams greater visibility into payment attempts, fallback events, processor responses, and transaction outcomes. Understand why a payment failed, when a fallback was triggered, and whether the second attempt successfully recovered the transaction. More visibility. Better decisions. Stronger payment performance.

Your payment infrastructure should be designed to keep transactions moving while maintaining security and control. Direkta's approach to payment recovery is built around intelligent routing, payment resilience, and visibility across the transaction lifecycle. Give your customers a more reliable payment experience while giving your payments team greater control over how transactions are processed.