Privacy Policy
Effective Date: 2026
At Direkta.io (“Direkta,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us and the information we collect when you use our website, products, services, and technology.
This Privacy Policy explains what information we collect, how we use and protect it, when we share it, and the choices and rights available to you.
By accessing or using direkta.io or any of our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with Direkta, we may collect different types of information.
Information You Provide
We may collect information that you voluntarily provide to us, including:
- Full name
- Business or company name
- Email address
- Telephone number
- Billing and business information
- Account and login information
- Information submitted through contact or support forms
- Information provided when requesting a demonstration or information about our services
- Communications and correspondence with Direkta
- Any other information you choose to provide
Payment and Transaction Information
When you use services that involve payment processing or financial transactions, certain information may be collected or processed in connection with those transactions.
Depending on the service involved, this may include transaction details, payment method information, billing information, currency, transaction amount, and related payment data.
Where appropriate, payment information may be processed directly by third-party payment providers or financial institutions. Direkta does not necessarily have access to or store complete payment card information.
Information Collected Automatically
When you access our website or services, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Language preferences
- Time zone
- Pages visited
- Referring website
- Date and time of access
- Usage and interaction data
- Diagnostic and performance information
We use this information to maintain, secure, analyze, and improve our website and services.
2. How We Use Your Information
Direkta may use personal information for legitimate business purposes, including to:
- Provide, operate, and maintain our services
- Create and manage customer accounts
- Process and facilitate transactions
- Respond to inquiries and support requests
- Communicate with customers and users
- Provide product updates and service notifications
- Personalize and improve our products and user experience
- Monitor performance and usage
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Protect the rights, property, and security of Direkta and our users
- Comply with applicable laws and regulatory requirements
- Enforce our agreements and policies
- Develop new products, features, and services
We may also use aggregated or de-identified information for analytics, research, reporting, and business development purposes.
3. Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, Direkta may process your information based on one or more of the following:
- Your consent
- The performance of a contract or provision of requested services
- Compliance with legal or regulatory obligations
- Our legitimate business interests
- Protection of the rights, safety, and security of our users or other individuals
Where we rely on consent, you may withdraw that consent at any time, subject to applicable legal limitations.
4. How We Share Information
Direkta does not sell your personal information.
We may share information with trusted third parties when necessary to operate our business and provide our services. These parties may include:
Service Providers
We may work with third-party providers that support functions such as:
- Cloud hosting
- Payment processing
- Fraud prevention
- Data analytics
- Customer support
- Communications
- Security
- Infrastructure and technology services
These providers may only process information as necessary to provide services to Direkta and are expected to maintain appropriate safeguards.
Business Partners
We may share information with business partners when necessary to provide services requested by you or to support a business relationship.
Legal and Regulatory Requirements
We may disclose information when we believe disclosure is reasonably necessary to:
- Comply with applicable law or legal process
- Respond to lawful requests from authorities
- Protect our rights or property
- Investigate fraud or security incidents
- Protect the safety of users or other individuals
- Enforce our agreements
Business Transactions
If Direkta is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
5. Cookies and Similar Technologies
Direkta may use cookies and similar technologies to operate and improve our website and services.
Cookies may be used to:
- Keep our website functioning properly
- Remember preferences
- Understand website usage
- Analyze traffic and performance
- Improve security
- Provide relevant communications or marketing, where permitted
You can control or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.
6. Analytics and Third-Party Technologies
We may use third-party analytics and technology providers to understand how users interact with our website and services.
These providers may collect information about your device, browsing activity, and interactions with our website according to their own privacy policies.
Direkta does not control the privacy practices of third-party websites, applications, or services. We encourage you to review their privacy policies before providing them with personal information.
7. Data Security
We take reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or loss.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account or information has been compromised.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal, regulatory, accounting, or security requirements.
The specific retention period may vary depending on the type of information and the circumstances under which it was collected.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.
9. International Data Transfers
Direkta may operate with service providers, partners, and infrastructure located in different countries.
As a result, your personal information may be transferred to, stored in, or processed in countries other than the country in which you reside.
Where applicable, we take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards and comply with applicable privacy laws.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Request a copy of your information in a portable format
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Submit a complaint to an applicable data protection authority
To exercise applicable rights, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
11. Marketing Communications
Direkta may occasionally send you information about our products, services, updates, events, or other business-related communications.
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue to send you essential transactional, administrative, security, or service-related communications.
12. Children's Privacy
Our services are intended for businesses and professional users and are not directed toward children.
Direkta does not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Third-Party Websites and Services
Our website or services may contain links to third-party websites, applications, or services.
These third parties operate independently from Direkta and may have their own privacy policies and terms.
Direkta is not responsible for the privacy practices, content, or security of third-party services.
We recommend reviewing the applicable privacy policies before providing personal information to any third party.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or technology.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
If we make material changes, we may provide additional notice where required by applicable law.
We encourage you to periodically review this Privacy Policy to remain informed about how Direkta handles personal information.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, you may contact us at:
Direkta.io
Website: https://direkta.io
Email: info@direkta.io
We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.
16. Governing Law
This Privacy Policy shall be interpreted and applied in accordance with applicable privacy and data protection laws and regulations.
Where specific jurisdictional requirements apply to your personal information, those requirements will take precedence to the extent required by applicable law.